Last updated: January 2026
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299taka Privacy Policy — Your information is completely safe with us

Understand clearly how your personal information is collected, used, and protected. We believe your privacy is your right.

How We Protect Your Information

299taka's Core Data Protection Principles at a Glance

SSL Encryption

All your data and transactions are protected with 256-bit SSL encryption. No third party can access or steal your information.

Secure Data Storage

Your information is stored on internationally certified secure servers. Regular backups and monitoring ensure your data is never lost.

Your Data Is Never Sold

Your personal information is never sold or rented to third parties. We value your trust above any business interest.

In Your Control

You can request to update, correct, or delete your information at any time. Your data belongs to you.

Identity Verification (KYC)

A KYC process is followed to ensure a secure platform. This information is used strictly for verification purposes.

Transparent Policies

What data we collect, why we collect it, and how we use it — everything is clearly outlined in this Privacy Policy.

1 Introduction

299taka - places your privacy above all else. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it safe. By using our platform, you agree to this Privacy Policy.

In compliance with applicable data protection laws in Bangladesh and international standards 299taka - oversees all operations. We believe your data belongs to you — we only use what's necessary to provide our services.

This Privacy Policy 299taka's services — including the website, mobile app, and all digital platforms.

2 What Information We Collect

299takaTo provide services on -, we collect the following information:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID KYC Verification & Identity Confirmation
Contact Information Mobile number, email address Account Contact & Support
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, browser, and device information Security & Fraud Prevention
Gaming Information Betting history and favorite games Service Improvement & Personalization

We only collect information that is strictly necessary. We never ask for irrelevant or excessive data. Any information you provide during registration must be accurate and truthful.

3 How Your Information Is Used

299taka Your information is used for the following purposes:

  • Account Management: To support registration, login, and account security.
  • Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
  • Customer Support: For questions and complaints, we're here to help.
  • Promotional Communications: To send you offers and updates with your consent.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with applicable laws and meet regulatory requirements.
  • Service Improvement: To analyze and improve the overall user experience.

If you'd prefer not to receive promotional messages, you can opt out at any time through our support@299taka.comYou can opt out by emailing us. However, important account-related messages cannot be disabled.

4 When Information Is Shared

299taka Your personal data is never sold. However, it may be shared with third parties in the following limited circumstances:

  • Payment Providers: Only the information necessary to process transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket.
  • Legal Authority: Data may be disclosed in response to a lawful request from a court, government body, or regulatory authority.
  • Technology Service Providers: Technology companies engaged to operate the platform — all bound by strict confidentiality agreements.
  • Fraud Prevention Agencies: Specific information required for Anti-Money Laundering (AML) verification.

Third parties who 299taka- operates on our behalf, and each of them is contractually bound to uphold our privacy standards. Your information is never shared with advertisers or marketing agencies.

5 Cookie Policy

299taka's website uses cookies — small text files stored in your browser that help improve your experience and keep the platform running properly.

Types of Cookies We Use:

  • Essential Cookies: Essential for login sessions and platform security. Without these, the platform cannot function properly.
  • Performance Cookies: Used to analyze which pages get the most traffic so we can improve our services.
  • Preference Cookies: Remembers your preferred language, theme, or settings.
  • Marketing Cookies: Active only with your consent, and helps display relevant offers.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6 Data Protection Measures

Protecting Your Information 299taka - uses a multi-layered security system:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: An advanced firewall system prevents unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Regular Security Audits: Regular system audits conducted by third parties.
  • Restricted Access: Only authorized personnel have access to user information.
  • Data Backup: Regular encrypted backups ensure your data stays intact.

No technology system is 100% impenetrable. However, 299taka We work continuously to maintain the highest level of security. For your own protection, never share your password with anyone.

7 Your Rights

299takaUnder -'s Privacy Policy, you have the following rights:

  • Right to Know: You have the right to know what information we hold about you and how it is being used.
  • Right to Rectification: If any of your information is incorrect, you can submit a request to have it corrected.
  • Right to Erasure: You have the right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You can request that the use of your data be restricted to specific purposes.
  • Data Portability: The right to receive a copy of your personal data.
  • Right to Object: You can object to your data being used for marketing purposes.

To exercise these rights support@299taka.comEmail us at and we'll do our best to respond within 30 business days. Please note that some data may not be erasable due to legal obligations.

8 Children's Privacy

299taka Strictly prohibits providing services to anyone under the age of 18. Our platform is for adults only.

  • Age verification is carried out at the time of registration.
  • Any account found to belong to a minor will be closed immediately.
  • We never knowingly collect personal information from minors.
  • If a minor has been registered by mistake, the guardian must notify us immediately.

As part of Responsible Gaming 299taka Committed to protecting minors. Learn more in our Responsible Gaming page.

9 Data Retention Period

299taka How long your data is retained depends on the type of information and the purpose it was collected for:

Data Type Retention Period
Account Information For the duration of active account + 5 years
Transaction History Minimum 7 years (legal requirement)
KYC Documents 5 years after account closure
Gaming Logs 3 years
Cookie Data 30 days to 1 year (depending on cookie type)

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

10 Policy Updates

299taka - reserves the right to update this Privacy Policy when necessary. For any significant changes, we will:

  • A notification will be sent to the mobile number or email registered to your account.
  • A notice will be displayed on the website's homepage.
  • The date of any changes will be updated at the top of this page.

Continued use of the platform after an updated policy takes effect will be considered acceptance of the new Privacy Policy. If you do not agree to the updated policy, you may request to close your account.

11 Get in Touch

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

Email: support@299taka.com

Response time: typically within 24–48 hours

We take your privacy concerns seriously and are committed to resolving them promptly. For more details, please visit our FAQ Page View.

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Play on a Secure Platform

Your data is secure, your privacy is guaranteed — enjoy 299taka with complete peace of mind.

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