Gaming should be a source of fun, not stress. At 299taka, we make sure you always stay in control — of your budget, your time, and your mental wellbeing.
Six core pillars of 299taka's responsible gaming program
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it won't be easy to override — that's by design, for your protection.
Set a daily session timer. Once the time is up, the platform will remind you to take a break — because rest matters.
Feeling like you need a break? You can pause your account yourself for anywhere from 24 hours to 6 months — no questions asked.
Once you reach a set loss amount, no further bets can be placed for the rest of that day. This feature helps protect you from significant financial losses.
299taka strictly prohibits anyone under the age of 18 from accessing the platform. Age is verified through KYC checks at the point of registration.
If you have any concerns about your gaming, our support team is always here. Speak to us confidentially and safely — we'll help you find a way forward.
Responsible Gaming Responsible Gaming isn't just about following rules — it's a mindset. At 299taka, we believe gaming should be a form of entertainment, not a source of income or a way to escape stress.
Responsible gaming means knowing when to play, how long to play, and how much to spend. It means understanding that chasing losses with more bets is never a good idea — and most importantly, knowing when to stop.
At 299taka, responsible gaming isn't just a page — it's a core principle of our platform. We want every user to stay healthy, happy, and financially secure.
Remember: Gaming is entertainment. If you feel that gaming is having a negative impact on your life, get help now.
Follow these simple rules to keep gaming fun at all times:
Before you start playing, decide how much BDT you're willing to deposit that day. Never go beyond that amount — even when you feel like "I would've won the next one."
Never place bets with borrowed money or funds from friends and family. Only deposit what you can afford to lose without it affecting your household.
Avoid gaming when you're angry, sad, or frustrated. Decisions made in those moments tend to be poor ones and can lead to serious losses.
Chasing losses is one of the most dangerous habits a player can develop. Every game is independent — there's no connection between a previous loss and your next bet.
Avoid long, uninterrupted gaming sessions. Take at least a 10–15 minute break every hour. Your eyes, mind, and body all need rest.
If gaming starts affecting your social life, time with family, or work performance, that's a warning sign. Redirect your focus to other activities.
The questions below will help you assess whether your gaming habits are still healthy. If you answer "Yes" to more than three, it may be time to seek help.
Do you often end up spending more than the budget you set for yourself?
Do you place more bets to try to recover money you've lost?
Do you feel restless or irritable when you're not gaming?
Do you hide your gaming from family or friends?
Is gaming affecting your work, studies, or family responsibilities?
Have you borrowed money or sold assets to fund your gaming?
Have you tried to stop but couldn't?
If you answered "Yes" to three or more of the above questions, don't wait — contact us: support@299taka.com — We don't judge, we just help.
We've provided a range of effective tools to help keep your gaming experience safe. You can access them anytime from your account settings.
Set your own maximum daily, weekly, or monthly deposit limit.
Set how long you want to stay online and receive an auto alert when your time is up.
Lock your own account for a set period — anywhere from 24 hours to 6 months.
Once you reach a set loss limit, gaming will automatically stop for the rest of that day.
View your gaming patterns and a full breakdown of wins and losses anytime.
Regular pop-up notifications remind you how long you've been playing.
Gaming addiction is a real issue and can affect people of any age or profession. Recognising the signs early makes it much easier to address.
Early Warning Signs:
Serious Warning Signs:
Addiction is not a sign of weakness — it's a health condition. Reaching out for help takes courage. 299taka is here for you.
If you feel that gaming is having a negative impact on your life or the life of someone close to you, take the following steps:
Email Us support@299taka.com. We'll assist you with full confidentiality and quickly apply any necessary restrictions to your account.
Activate Self-Exclusion now from your account settings. It takes effect immediately and will prevent you from gaming for the period you select.
Talk openly with family or friends. Don't face challenges alone — lean on the people close to you for support.
Speak with a mental health professional or counselor. Several organizations in Bangladesh offer free consultation services.
299taka Strictly committed to protecting those under 18. Our platform is for adults only.
Advice for Parents: If your children use a mobile phone or computer, make sure they cannot access any online gaming platform. Use parental controls on their browsers.
Whatever you're going through, we're here for you.
We're more than a gaming platform — we're a responsible community. Your safety is the top priority behind every decision we make.
Find answers to your questions right here
Join 299taka — where a safe gaming culture and top-tier entertainment go hand in hand.
By registering, you agree to our Terms & Conditions and Responsible Gaming Policy You are agreeing to comply.